Shipping policy

Thank you for visiting and shopping at Brillar. The following are the terms and conditions that constitute our Shipping Policy. This website is operated by FLL IMPORT EXPORT PTY LTD (70 623 959 366). Throughout the site, the terms “we”, “us” and “our” refer to Brillar.

Domestic Shipping Policy
Brillar ships to addresses within Australia.

Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses are not accepted.

Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.

Order tracking
Brillar does not offer postal tracking.

Customs, Duties and Taxes
Brillar is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Brillar is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside of Australia.